Privacy Policy – CEMS - AlertTracker

CEMS - AlertTracker ("we," "our," or "the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our application, designed for CERT teams and first responders.

1. Information We Collect

We collect only the information necessary to provide the app's functionality:

• Profile Information: Name, team affiliation, role, and other contact details you provide.
• Emergency Data: Task lists, damage assessments, victim treatment information, and related reports.
• Device Data: Basic device information and offline usage data to ensure proper functionality.

Note: All data collected is stored securely on your device and/or our servers and is used solely for the purpose of emergency management and coordination.

2. How We Use Your Information

Your information is used only to:

• Facilitate emergency management operations.
• Track tasks, incidents, and responses.
• Maintain accurate and ICS-compliant records.
• Improve app functionality and reliability.

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

• All information is encrypted and stored securely.
• The app is designed to work offline, so critical data remains accessible even without internet connectivity.
• Only authorized personnel or team members can access sensitive emergency data.

4. Sharing Information

Information is shared only:

• With your authorized CERT team or organization.
• When required by law for emergency or safety purposes.

We never share your data with advertisers or external marketing companies.

5. Your Choices

• You may update or delete your profile information at any time.
• You can control task and report entries within the app.
• If you wish to request deletion of all data, contact us at [email protected].

5.1. Data Deletion

You have the right to request the deletion of your personal data at any time. To request data deletion:

• Send an email to [email protected] with the subject line "Data Deletion Request"
• Include your name, team affiliation, and the specific data you wish to have deleted
• We will process your request within 30 days and confirm the deletion
• Please note that some data may be retained if required by law or for emergency response purposes

Note: Deletion of certain emergency response data may be subject to legal retention requirements for incident documentation and safety purposes.

6. Children's Privacy

CEMS - AlertTracker is not intended for children under 13. We do not knowingly collect personal information from children.

7. Changes to this Privacy Policy

We may update this policy occasionally. Any changes will be reflected in the app and on our website. Continued use of the app constitutes acceptance of any updates.

8. Contact Us

For questions or concerns about your privacy, please contact us at:

Email: [email protected]